At AG IVENT CAPITAL, we are committed to ensuring the efficient and reliable transportation and delivery of products to our customers. This Transport and Delivery Policy outlines the terms governing shipment, delivery, and receipt of goods.

Company Information

AG IVENT CAPITAL
SARL (Limited Liability Company)
SIREN: 842 797 433
SIRET: 842 797 433 00021
VAT Number: FR11842797433
RCS Bordeaux: 842 797 433 R.C.S. Bordeaux

Registered Office:
Imm Le Titanium, Rue Cantelaudette
33310 Lormont
France

Email: contact@agiventcapital.com
Website: agiventcapital.com

1. Delivery Areas

AG IVENT CAPITAL may deliver products within France, the European Union, and selected international destinations, subject to logistical and regulatory requirements.

Availability of delivery services may vary depending on the destination country and product type.

2. Shipping Methods

Products are shipped through professional transport and logistics partners selected by AG IVENT CAPITAL.

Depending on the nature, size, and destination of the order, shipments may be made by:

• Standard road transport;
• Express courier services;
• Freight carriers;
• International logistics providers;
• Specialized transport services for large or sensitive equipment.

3. Processing Time

Orders are generally processed after payment has been successfully received and validated.

Estimated processing times may vary according to:

• Product availability;
• Order volume;
• Supplier lead times;
• Administrative verification requirements.

Processing times do not include transportation or delivery times.

4. Delivery Timeframes

Delivery estimates are provided for informational purposes only.

Actual delivery times may vary due to:

• Carrier operations;
• Customs inspections;
• Weather conditions;
• Public holidays;
• Force majeure events;
• Other circumstances beyond our reasonable control.

AG IVENT CAPITAL shall not be liable for delays caused by third-party carriers or external factors.

5. Shipping Costs

Shipping charges are calculated based on:

• Delivery destination;
• Weight and dimensions of the goods;
• Shipping method selected;
• Applicable customs duties or regulatory requirements.

Shipping costs will be communicated before order confirmation whenever applicable.

6. Customs Duties and Taxes

For international shipments outside the European Union, customers may be responsible for:

• Import duties;
• Customs clearance fees;
• Local taxes;
• Other governmental charges.

These costs are not included in the product price unless expressly stated otherwise.

7. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

AG IVENT CAPITAL shall not be responsible for delays, losses, or additional costs resulting from incorrect or incomplete delivery details supplied by the customer.

8. Receipt of Goods

Upon delivery, customers should inspect the goods carefully.

If the package shows signs of damage, loss, or tampering, customers should:

• Note reservations on the carrier’s delivery receipt;
• Take photographs when possible;
• Notify AG IVENT CAPITAL promptly.

Failure to report visible damage within a reasonable period may affect claims relating to transportation issues.

9. Risk Transfer

Unless otherwise required by applicable law or agreed contractually, the risk of loss or damage transfers to the customer upon delivery of the goods.

For business transactions, risk transfer may occur in accordance with the agreed Incoterms® or contractual provisions.

10. Lost or Damaged Shipments

If a shipment is lost or arrives damaged, customers should contact us as soon as possible and provide:

• Order number or invoice reference;
• Delivery details;
• Description of the issue;
• Supporting photographs where applicable.

We will work with the carrier to investigate and resolve the matter.

11. Delivery Refusal

Customers who refuse delivery without valid legal grounds may remain responsible for:

• Shipping expenses;
• Return transportation costs;
• Administrative processing fees where permitted by law.

12. Force Majeure

AG IVENT CAPITAL shall not be held responsible for delays or failures resulting from circumstances beyond its reasonable control, including:

• Natural disasters;
• Strikes;
• Government restrictions;
• Armed conflicts;
• Epidemics or pandemics;
• Transportation disruptions;
• Customs delays.

13. Changes to This Policy

AG IVENT CAPITAL reserves the right to amend this Transport and Delivery Policy at any time.

Any revised version will be published on the website with an updated effective date.

Contact Information

AG IVENT CAPITAL
Imm Le Titanium, Rue Cantelaudette
33310 Lormont
France

Email: contact@agiventcapital.com
Website: agiventcapital.com